Privacy Policy

Effective Date: July 13, 2026

Welcome to Ballos Multi Service (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, contact us, or communicate with us by phone, email, or SMS/text messaging.

Contact Information

Business Name: Ballos Multi Service

Website: https://ballosmultiservice.com

Address: 41 W. Milton St., Hyde Park, MA 02136

Phone: (617) 708-2299

Email: BallosMultiService@gmail.com

Information We Collect

We may collect the following information:

Name
Phone number
Email address
Property or service address
Billing and payment information
Service history
Communications with our company, including phone calls, emails, and text messages
Information submitted through our website

How We Use Your Information

We use your information to:

Schedule appointments
Provide estimates
Perform requested services
Send appointment reminders
Send invoices and payment reminders
Respond to customer inquiries
Provide customer support
Improve our services
Send important updates regarding your appointments or services
Send promotional offers only if you have opted in

SMS/Text Messaging

By providing your mobile phone number and opting in, you agree to receive text messages from Ballos Multi Service regarding:

Appointment confirmations and reminders
Service updates
Estimates
Invoices and payment reminders
Customer support communications
Promotional offers (only if you have opted in)

Message frequency varies based on your interactions with us.

Message and data rates may apply.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message.

Once you opt out, you will no longer receive SMS communications except those necessary to confirm your opt-out request.

Need Help?

Reply HELP to any text message or contact us:

Phone: (617) 708-2299

Email: BallosMultiService@gmail.com

Information Sharing

We respect your privacy.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share your information only with trusted service providers that help us operate our business, including:

Jobber (customer management and scheduling)
Payment processors
Email providers
SMS messaging providers
Website hosting providers

These companies are only authorized to use your information as necessary to provide services on our behalf.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Access to customer information is limited to authorized personnel who require it to provide our services.

Your Privacy Rights

You may request to:

Review the personal information we maintain about you
Correct inaccurate information
Request deletion of your information where permitted by law
Withdraw consent for promotional communications

To exercise any of these rights, contact us using the information above.

Cookies

Our website may use cookies or similar technologies to improve your browsing experience, analyze website traffic, and improve website performance.

You may disable cookies through your browser settings if you prefer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Ballos Multi Service
41 W. Milton St.
Hyde Park, MA 02136

Phone: (617) 708-2299

Email: BallosMultiService@gmail.com

Website: https://ballosmultiservice.com